Shipping policy

Thank you for shopping with Cookifer. We are committed to providing reliable shipping services throughout the United States. Please read our Shipping Policy carefully before placing an order.

Shipping Locations

Cookifer currently ships only within the United States. We do not offer international shipping at this time.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received and verified.

Please note:

  • Orders are not processed, shipped, or delivered on weekends or federal holidays.

  • Processing times may be extended during periods of high order volume, sales events, or holidays.

Shipping & Delivery Time

Once your order has been processed and shipped, delivery typically takes 5–15 business days.

Delivery times are estimates and may vary depending on:

  • Customer location

  • Carrier performance

  • Weather conditions

  • Holidays and peak shipping seasons

  • Other unforeseen circumstances

While we make every effort to ensure timely delivery, we cannot guarantee specific delivery dates.

Shipping Costs

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

We may occasionally offer free shipping promotions on eligible orders.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.

Please allow up to 48 hours for tracking information to become available after shipment.

Delayed Shipments

In rare cases, shipments may experience delays due to factors beyond our control. If your order has not arrived within the estimated delivery timeframe, please contact our support team and we will be happy to assist you.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect or incomplete address is provided, Cookifer is not responsible for orders delivered to the wrong address or returned to the sender. Additional shipping charges may apply for reshipment.

Lost or Stolen Packages

Cookifer is not responsible for packages marked as delivered by the shipping carrier but reported as lost or stolen afterward.

If you experience an issue with a delivered package, we recommend contacting the shipping carrier directly and filing a claim where applicable.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery.

To help us resolve the issue quickly, please provide:

  • Your order number

  • Photos of the damaged item(s)

  • Photos of the shipping packaging

We will review your request and work toward an appropriate resolution.

Contact Information

If you have any questions regarding this Shipping Policy, please contact us:

Cookifer
5678 Westheimer Rd Unit 112
Houston, Texas 77056
United States

Email: support@cookifer.com
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (CST)

By placing an order with Cookifer, you acknowledge and agree to the terms outlined in this Shipping Policy.